TradeConnect
FOR LANDLORDS, VILLA OWNERS & PROPERTY MANAGERS IN BARBADOS
Describe the problem once. Interested plumbers can respond with their terms, and you can check their profiles, verification information and available customer ratings before deciding who goes to your property.
Free to submit. No obligation to hire. Keep the plumber you trust; this is your backup.
THE PROPERTY OWNER'S CHALLENGE
A tenant sends a photo of water spreading beneath the sink. A guest arriving tonight discovers the toilet isn't working. The plumber you've relied on for years is already booked.
And you may not even be at the property.
You need a way to find help and make an informed choice, even from a distance.
That's what TradeConnect is for.
HOW IT WORKS
Answer guided questions, provide the property location and add photos or video your tenant or guest has sent. Staff review requests before making them available to eligible plumbers.
Review plumber profiles, experience, verification information, customer ratings where available and proposed prices or call-out fees.
Select a plumber, coordinate the visit and follow job progress through TradeConnect. Useful when you're managing a property from a distance.
TRUST & TRANSPARENCY
You're choosing someone who may need access to your rental property or guest's living space. See more than a phone number before making that decision.
TradeConnect reviews identity documents and police certificates. The public profile displays approval, identity and safety-screening information, with credential verification shown separately. Private documents aren't shared.
Customer ratings appear once a plumber has at least three eligible reviews. Some plumbers will not yet have visible ratings during the pilot.
Plumbers can state an hourly rate, provide a preliminary estimate or request an inspection first. They can also show an applicable call-out fee before selection.
FREQUENTLY ASKED QUESTIONS
Yes. Landlords, villa owners and property managers can submit requests for properties in Barbados.
Requests must come through a customer account. You can submit the request using information or photos they send you. A tenant or guest can also register a customer account and submit their own request.
You can submit a request for a Barbados property while away. Coordinate access, visits and payment directly with the selected plumber and whoever is responsible locally. TradeConnect doesn't currently provide keyholding or remote property management.
Keep them. TradeConnect provides a backup route when your regular plumber is unavailable.
When a plumber has at least three eligible reviews. During the pilot, some may not have a displayed rating yet.
Approval includes identity and police-certificate checks, and licence-document verification is tracked separately. The public profile displays available approval and verification information without showing private documents. These checks do not guarantee workmanship or conduct.
You can see a proposed hourly rate, preliminary estimate or inspection-first approach, along with any call-out fee. Final repair costs may depend on what the plumber finds. Confirm arrangements directly before work begins.
Yes. Requests are free to submit, and you're not obligated to hire anyone. Assessment and repair charges are agreed directly with the plumber.
Responses depend on availability and interest. TradeConnect can't guarantee a response or emergency attendance.
Not currently. We're exploring useful features for owners and managers. Tell us what your properties need.
If safe, ask whoever is on site to shut off the relevant water supply or main valve. Keep away from water near electrical outlets or appliances. For leaks on the public supply side of the meter, contact the Barbados Water Authority. You can mark your incident as Emergency so plumbers know it needs urgent attention. For immediate danger, contact emergency services.
TWO WAYS TO GET STARTED
Keep the plumber you trust. Know where to turn when they're unavailable.